We offer secure and flexible payment options to ensure a smooth shopping experience for our customers across Kenya and beyond.

1. Accepted Payment Methods

a) Mobile Money (M-Pesa)

  • PayBill: [400200 Account Number: 8938]
  • Till Number: [8749690]
  • Customers can use Lipa Na M-Pesa for fast and convenient transactions.

b) Bank Transfers & Deposits

  • We accept direct bank deposits and electronic funds transfers (EFTs).
  • Bank account details will be provided upon request.

c) Debit & Credit Cards

  • Secure online card payments are available via Visa, Mastercard, and American Express.
  • Transactions are processed through encrypted payment gateways for security.

d) Cash on Delivery (COD) – Nairobi & Select Locations

  • Available for customers in Nairobi and on store pickups.
  • Orders must be confirmed before dispatch for COD eligibility.

e) PayPal (For International Orders)

  • We accept PayPal payments for customers outside Kenya.
  • International customers should contact us for PayPal payment instructions.

2. Payment Security & Privacy

  • All payments are securely processed using encryption technologies to protect customer information.
  • We do not store credit/debit card details; all transactions are handled by trusted payment service providers.

3. Order Confirmation & Receipts

  • Customers receive an instant payment confirmation via SMS or email.
  • An official receipt/invoice is issued after successful payment.

4. Refunds & Cancellations

  • Refunds for canceled or returned items are processed according to our Return & Refund Policy.
  • Refunds may take 3-7 business days, depending on the payment method used.

5. Need Assistance?

For payment-related inquiries, contact us:
Call/WhatsApp: 0741 163020
Visit our website: www.solarpower.co.ke